Don’t want to wait for an e-mail message, but can’t make a phone call? Instant messaging may be just the thing. Windows Messenger, part of Windows XP Service Pack 2 (SP2), is one of the instant messaging programs Microsoft offers. Find out how to set it up and start connecting—instantly.

Although instant messaging is great for sending quick notes, did you know that you can also connect by sharing voice and video? You can even use Windows Messenger to get help with your computer and send files to friends and family.

Once you’ve learned the basics, personalize Windows Messenger by using emoticons, changing colors, selecting new fonts, signing up for alerts, and more.